Yes, the digiDL is compatible with the 1C smart tachographs (Generation 2). A firmware update can be sent remotely to your device. If you have access to digiCentral then you can perform this via the “Devices” and “Firmware Upgrades” screen. Alternatively, please email us at helpdesk@stoneridge.com stating your company name, digiDL serial number and that you want your digiDL(s) updated to the latest firmware for 1C smart tachographs.

If you do not receive files from your digiDL (remote download) please, go to the vehicle and check the status of the LEDs in the digiDL; In order to work properly, those LEDs need to be ON and STEADY. digiDL LED Status Information:

What can I do to fix my digiDL?

If the RED LED (P) is off:

Check that the digiDL is connected to the A port (via the white plug) of the tachograph.

Unplug the cable between the tachograph and the digiDL and connect again.

If the BLUE LED (W) is off:

Make sure that the SIM card is seated correctly within the digiDL.

Check if your SIM card is active and if there is reception in your area.

Try a different SIM from the same provider (if you have a working one).

If the GREEN LED (C) is off:

Check that the digiDL is connected to the C port (via the red plug) of the tachograph.

The tachograph may be incompatible, or it needs to be configured.

If these instructions do not solve your problem, please contact Technical Support for assistance with the serial number of the digiDL.

Install the ArchiveSync software on your PC (download link) and specify your digiCentral Account ID, Username and Password under 'Options'. You also need to specify the Server URL, which is https://dcsre.tachosys.eu. We recommend installing the ArchiveSync software on only one PC or server.

It is possible to automatically forward your remote downloads to the Web version of OPTAC3. This means that you do not need to install the ArchiveSync software. To configure this please contact the Technical Support Team on 051 - 348331. You will need your OPTAC3 admin password.

To schedule a vehicle download, log on to your digiCentral account, select 'Vehicles' then 'Scheduled data requests' and click 'Add new request'. Specify the required Vehicle and the details of the download and click 'Confirm'.

To schedule a Driver download, log on to your digiCentral account, select 'Employees' then 'Scheduled data requests' and click 'Add new request'. Specify the required Driver and the details of the download and click 'Confirm'.

To connect your digiDL to your Tachograph you require access to the back of the Tachograph. For full instructions on how to connect your digiDL please review the 'DigiDL_Installation Guide.pdf' in the Product Downloads section.

Go to https://dcsre.tachosys.eu and log on using the Username and Password that were provided to you when you got the product.

In order for your Tachograph and Driver cards to download they need to speak to the Company Card. The Company Card should be connected to a PC that is always switched on. This PC should have the digiAuthenticate software installed. Log on to your digiCentral account, select ‘My Account’ and then 'Company Cards'. If there are no Company Cards listed click the 'Register new company card' button. Take note of the 'Key' for the Company Card record. Install the digiAuthenticate software on your PC (download link) and specify your digiCentral hostname (dcsre.tachosys.eu), digiCentral Account ID and Company Card Key.